27 августа я отправил жалобу в агода. они не нашли нужным ответить. привожу текст:
HELLO. YESTERDAY WE ARE BACK FROM A TRAVEL AND I CAN TELL YOU THAT YOUR COMPANY SPINED THE HOLIDAY OF 8 ADULTS AND RESPECTABLE PEOPLE. WE HAVE NOT DECIDED WHAT WE WILL DO ABOUT THE PROBLEMS YOU CAUSE TO US BUT WE WILL TRY TO CREATE SOME INCONVENIENCES FOR YOU AS WELL. BACK IN MAY I MADE FIVE ORDERS FROM YOU FOR HOTELS IN THE HOLLAND. I HAVE GIVEN YOU MY CREDIT CARD NUMBER FOR A RESERVATION AND RECEIVED FROM YOU THAT ALL HOTELS ARE RESERVED FOR OUR GROUP OF 4 ROOMS EACH FOR THE DAYS OF OUR STAY IN THE HOLLAND. A FEW DAYS BEFORE DEPARTURE ON 5.08 I RECEIVED A LETTER FROM YOU REQUESTING SEND ADDITIONAL DETAILS FOR BOOKING 4 ROOMS FOR 3 NIGHTS AT THE FIRST HOTEL IN AMSTERDAM . YOU HAVE NOT SENT ANY LETTER FOR ANY OF THE SUBSEQUENT BOOKINGS.
I ANSWERED YOU 6.08 THAT WE HAVE A RESERVATION AND DO NOT CANCEL IT. IN A LETTER FROM EDELINE GRESS 6.08 DATED 17.17 YOU GUARANTEE THAT YOU WILL NOT CANCEL THE BOOKING AND SUDDENLY IT WAS CANCELED ON THE NIGHT OF 9 TO 10 AUGUST WHEN WE ALREADY REACHED TO AMSTERDAM WITH TRANSFER AND WERE NOT AT THE COMPUTER. ARRIVAL IN THE HOTEL ESTERIA WITH SUITCASES IN THE EVENING OF 10.8 WE FOUND THAT YOUR CONFIRMED BOOKING 313909043 IS CANCELED. YOU DIDN’T CALL ME TO TALK IF YOU HAVE ANY QUESTIONS. THIS BEGINNING OF THE HOLIDAY SPINED US OUR ENTIRE WEEK HOLIDAY IN AMSTERDAM.
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27 августа я отправил жалобу в агода
27 августа я отправил жалобу в агода. они не нашли нужным ответить. привожу текст:
HELLO. YESTERDAY WE ARE BACK FROM A TRAVEL AND I CAN TELL YOU THAT YOUR COMPANY SPINED THE HOLIDAY OF 8 ADULTS AND RESPECTABLE PEOPLE. WE HAVE NOT DECIDED WHAT WE WILL DO ABOUT THE PROBLEMS YOU CAUSE TO US BUT WE WILL TRY TO CREATE SOME INCONVENIENCES FOR YOU AS WELL. BACK IN MAY I MADE FIVE ORDERS FROM YOU FOR HOTELS IN THE HOLLAND. I HAVE GIVEN YOU MY CREDIT CARD NUMBER FOR A RESERVATION AND RECEIVED FROM YOU THAT ALL HOTELS ARE RESERVED FOR OUR GROUP OF 4 ROOMS EACH FOR THE DAYS OF OUR STAY IN THE HOLLAND. A FEW DAYS BEFORE DEPARTURE ON 5.08 I RECEIVED A LETTER FROM YOU REQUESTING SEND ADDITIONAL DETAILS FOR BOOKING 4 ROOMS FOR 3 NIGHTS AT THE FIRST HOTEL IN AMSTERDAM . YOU HAVE NOT SENT ANY LETTER FOR ANY OF THE SUBSEQUENT BOOKINGS.
I ANSWERED YOU 6.08 THAT WE HAVE A RESERVATION AND DO NOT CANCEL IT. IN A LETTER FROM EDELINE GRESS 6.08 DATED 17.17 YOU GUARANTEE THAT YOU WILL NOT CANCEL THE BOOKING AND SUDDENLY IT WAS CANCELED ON THE NIGHT OF 9 TO 10 AUGUST WHEN WE ALREADY REACHED TO AMSTERDAM WITH TRANSFER AND WERE NOT AT THE COMPUTER. ARRIVAL IN THE HOTEL ESTERIA WITH SUITCASES IN THE EVENING OF 10.8 WE FOUND THAT YOUR CONFIRMED BOOKING 313909043 IS CANCELED. YOU DIDN’T CALL ME TO TALK IF YOU HAVE ANY QUESTIONS. THIS BEGINNING OF THE HOLIDAY SPINED US OUR ENTIRE WEEK HOLIDAY IN AMSTERDAM.
ALON KEREN
x10x11@gmail.com
+972 50626****