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Olymp Trade
Total reviews 301
1 complaint
3.9
Unconfirmed company
olymptrade.com
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  • Company Review Olymp Trade
    3.8
    Rate your review 0
    0
    Service
    60%
    Personnel
    60%
    Quality
    80%
    Cost
    100%

    I was not answered here and was...

    I was not answered here and was answered on another site, here is a photo of the answer on my payout. So months of verification of documents, which should have ended in 24 hours and a maximum of 5 working days was delayed for a month not to pay out the money… Now the sites say that the money was paid back on 17.03 and now 23.03 and no money. Now they say the money was paid back on March 17 and now it’s March 23 and there is no money. My support team told me that the representative who answers the sites lied. After all of this I had to go through, I found out that after all of this, my account is sent to review for an indefinite period of time. Total in fact we have 1 – Verification, which lasts a month. 2 – Official representatives lie on sites about payments. 3 – Financial checks without a definite period of limitation and reason. Based on all of the above facts, you can understand that the money you earned will not pay. For the story with a month of verification, read my review below, it is all described in detail.

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    • Olymp Trade [email protected] 25 March 2019 at 14:45
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      [email protected], hello!

      Please accept our sincere apologies for what happened! We did not mean to mislead you, the information about the withdrawal deadline was provided by mistake. We are sorry that the incident brought you negative emotions and promise not to allow its repetition in the future.

      Regarding the question you have asked: at the request of the regulator, our platform is subject to specialized inspections, the purpose of which is to maintain the safety and transparency of financial transactions on the platform. We always try to complete the checks in the shortest possible time. If the user immediately sends a comprehensive package of data, the verification is performed within the specified time.

      You have received an email about the end of the verification from the financial monitoring service, please check. The withdrawal request will be processed and executed within 5 days after the end of verification.

      We will be very grateful if you share the information about reading the letter and receiving the funds. We will have peace of mind knowing that the issue has been resolved.

      Regards, Olymp Trade Quality Assurance Service.

      Answer

More honest opinions from real people about the company Olymp Trade

  • Malik Swaminathan 2 weeks ago
    4.8
    Rate your review 0
    0
    0

    Thoughts about broker

    The broker is great and pretty reliable. I could trade anywhere and anything. There are currency pairs, stocks and both of them are available in fixed time mode. In fixed mode profit can reach 80% and more. For many traders it may be something new and I think there is no reason to be afraid of that.You... Read more
  • Andrea Alma 3 weeks ago
    4.8
    Rate your review 0
    0
    0

    Olymp Trade review

    I've been working with these guys for a couple of years already, or maybe a year and a half, I ain't remember correctly, you know, household chores and children makes me forget about everything 😅 but for this period I have acquired certain skills with this broker. it has nice selection of trading modes... Read more
  • guilherme 4 weeks ago
    4.3
    Rate your review 0
    0
    0

    decent customer support

    I was flabbergasted when I installed their trading app and opened it for the first time. It felt like I was starting to trade all over again. It took me some time to get comfortable. Luckily they have videos explaining the app’s helpful features. Also an excellent FAQ section. The chat feature is great... Read more
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Reviews 2 • Complaints 0
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Company review statistics for Olymp Trade
3.9
302 reviews
85%15%
Service
79%
Personnel
78%
Quality
77%
Cost
77%
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7/42
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