• Company Review Olymp Trade
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    Service
    80%
    Personnel
    80%
    Quality
    100%
    Cost
    60%

    I also want to share the continuation...

    I also want to share the continuation of my history with this broker. Here is my account number 34358518RUB. The second month has passed since I cannot get my first withdrawal from this platform. After the answer from a representative of quality control and Olim Trade, which is unsubscribed below, that I will get my first withdrawal on 06.03, I waited until night and wrote to support, where I learned that a new additional check started in my account and will last at the discretion of OlimpTrade for an indefinite period. I referred to the off. representative and sent a link to this site, which was followed by the reply that the site is not ours and we do not know who answered you. I attach 1 screenshot out of 100 sad, which I have already accumulated.

    • Olymp Trade Khochu vyplatu 7 March 2019 at 15:05
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      Good afternoon!

      Thank you for writing about the situation! We deeply apologize for the misunderstanding that occurred when communicating with a support staff member. The company has taken the necessary measures to prevent this from happening again, because Olymp Trade is committed to the highest quality of customer service.
      strives for the highest quality of customer service.

      We are happy to communicate with our traders not only in the platform’s official communities and online chat, but also on any resources convenient for users. Communication with traders is handled by a company representative, whom you can always contact to resolve any issue.

      As for the verification of your account, we hasten to rejoice: the additional verification by the financial monitoring service was completed on 07.03.2019, and the funds for withdrawal have already been accepted for processing. The withdrawal will arrive to your e-wallet within a few days. The letter about the end of the verification was sent to the e-mail, linked to the account.

      Thank you for drawing our attention to the incident, thus helping us to become better. We wish you new success with trading!

      Sincerely, Olymp Trade Quality Assurance Service.

More honest opinions from real people about the company Olymp Trade

  • Andrea Alma 11 hours ago
    4.8
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    Olymp Trade review

    I've been working with these guys for a couple of years already, or maybe a year and a half, I ain't remember correctly, you know, household chores and children makes me forget about everything 😅 but for this period I have acquired certain skills with this broker. it has nice selection of trading modes... Read more
  • guilherme 3 days ago
    4.3
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    0
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    decent customer support

    I was flabbergasted when I installed their trading app and opened it for the first time. It felt like I was starting to trade all over again. It took me some time to get comfortable. Luckily they have videos explaining the app’s helpful features. Also an excellent FAQ section. The chat feature is great... Read more
  • Dean Radebe 6 days ago
    4.8
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    0
    0

    Nomal

    Trading is not an easy process, especially when you have many options to submit orders.Perhaps, I am still new in this bizz. But broker did well,on platform I could understand where to navigate to thanks to user-oriented lay out.The feature of platform -signals. I tried crypto swing - I liked it. Not... Read more
Reviews 2 • Complaints 0
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Company review statistics for Olymp Trade
3.9
301 review
85%15%
Service
79%
Personnel
78%
Quality
77%
Cost
77%
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