• Company Review InstaForex
    3.3
    Credible feedback Rate your review 1
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    Service
    40%
    Personnel
    20%
    Quality
    100%
    Cost
    100%

    Cancel profits easily

    For those who are interested in working on the platform of Instaforex broker, I recommend that you carefully read, re-read and analyze the terms and conditions of of the agreement (offer) when opening a trading account. For experienced traders who have worked with different companies it is necessary to do it, because Some clauses of the agreement can be very important when working with this broker. When I opened my first account with this company, I read the terms and one of them seemed very strange to me, and then I asked for clarification from the support service, and later in a direct conversation with a representative of the company Clarified the condition prescribed in paragraph 5.12 of the offer. To quote this paragraph:
    5.12 In cases where the change in price associated with the difference between the last the price of the instrument before market closing and the first price of the instrument at market opening, or associated with the release of news, leads to a change in the profit in the amount of more than 10% of the total deposit, the Company reserves the right to adjust the financial result of such transactions by the amount proportional to the difference of the above prices in points, by writing off the funds with the comment "Clause 5.12 correction" in In some cases, at the discretion of the company, a limit on the minimum change in profits may be set at less than 10% of the total deposit.
    When I contacted the representatives of the company, I received the answer that this point will not affect my trading result in any way if my

    Positive
    • prompt resolution of issues with the support service within its competence. Convenient methods of depositing and withdrawing funds.
    Minuses
    • There are many clauses in the contract under which profits can be canceled or earnings can be written off. Sometimes they delay with the withdrawal of funds, which is annoying.
    • Polina InstaForex Invest Ideas 10 January 2023 at 10:37
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      Hello, your case was in the competence of the Anti-Fraud Department. You received an official response from the department.

    • Invest Ideas Invest Ideas 10 January 2023 at 12:32
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      Hello Pauline.
      Yes, the answer was given, and I showed it in the review.
      And in the response there is only that the charge was made on the basis of the clause 5.12 of the agreement. Why was I charged 60% and the investor 30%? At the same time I was written off the profits I traded. And this is my BIG question, I did not get an answer from Antifrod, and no one from your company is going to explain to me, silly me, the logic of writing off money from my account. Why profit from a cancelled trade goes to the investor, and the manager’s account is reset? Is there an answer to this question? Show me. I don’t have an answer to that question. received. If there is a violation of some rule, or there is a basis for this write-off, let them answer. So far I’ve had your representatives since September 2022 can’t answer, or won’t, and this so far confirms the fact that, if you wish, you can cancel any profits in the accounts of your customers based on a lot of points in your rules.

More honest opinions from real people about the company InstaForex

  • Anonymous user 5 months ago
    1
    Rate your review 0
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    Instaforex scam

    Instaforex is a scam, they never let me withdraw a single dollar, and I deposited 5 dollars in my account and they stole it from me
  • Anonymous user 6 months ago
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    RecOveR ingCOin ,Com

    This company is a SCAM and I have lost more than £18000 by trading with them. They are a bunch of scammers who pressurise you to put more and more deposit and when you want to withdraw they will stop responding. There is no way to contact them over the phone. I have checked with FCA and this company... Read more
  • Rin Kame 1 year ago
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    Rate your review 0
    0
    0

    The results of the competitions, like the competitions themselves, are fake

    The results of supposedly held contests are fake... the volume of transactions does not correspond to profits or losses... if the results are drawn, most likely a fake and much more... in general - liars
Reviews 1 • Complaints 0
Rating 0
0 advantages and 0 minuses
Company review statistics for InstaForex
2.2
118 reviews
13%87%
Service
45%
Personnel
44%
Quality
48%
Cost
42%
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