Hello, I have a very ugly situation with this broker, which has been going on since January 30. On one of the trading days I noticed that the time that I set and the time that is counted down do not coincide. I played on short-term. i.e. I set 5 min, and it counts down 2min. Anyway, I thought at first that I had made a mistake. But then I made two trades and photographed them, because I wasn’t technically ready to record them. I called, the girl Diana sent me photos of transactions they were each at 3750 and they told me that this happens on a demo account, but not in real life. But they promised to sort it out. The next day I was told that the deals will be returned. A week of my correspondence with them has passed, but the money has not been returned to me. On my daily requests to call me – no one reacted. they each time wrote one phrase like we will figure it out wait. After a week they transferred 1500rub. On questions why 1500, when the total amount of transactions 7500, I intelligently did not answer. I still corresponded for a week or so. Not a single call to me. Only absolutely incomprehensive answers.
More honest opinions from real people about the company 24option
I can't say that everything is smooth and perfect with the service (managers are very persistent and clingy), but in terms of using the platform is very convenient. I can't say that all the service is perfect (managers are very persistent and pushy), but in terms of using the platform it is very comfortable... Read more
Sergey Lee3 years ago
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This is a scam, not a company
This is a scam, not a company, it also includes investmarkets.com
Hello, I have a very ugly situation...
Hello, I have a very ugly situation with this broker, which has been going on since January 30. On one of the trading days I noticed that the time that I set and the time that is counted down do not coincide. I played on short-term. i.e. I set 5 min, and it counts down 2min. Anyway, I thought at first that I had made a mistake. But then I made two trades and photographed them, because I wasn’t technically ready to record them. I called, the girl Diana sent me photos of transactions they were each at 3750 and they told me that this happens on a demo account, but not in real life. But they promised to sort it out. The next day I was told that the deals will be returned. A week of my correspondence with them has passed, but the money has not been returned to me. On my daily requests to call me – no one reacted. they each time wrote one phrase like we will figure it out wait. After a week they transferred 1500rub. On questions why 1500, when the total amount of transactions 7500, I intelligently did not answer. I still corresponded for a week or so. Not a single call to me. Only absolutely incomprehensive answers.