Dukascopy
Total reviews 15
No complaints yet
2.8
The largest Forex broker offers a full range of financial services for the trader, guaranteeing traditional Swiss quality.
Forex broker
Official website
Social network
Date of foundation
1970
Head Office
Route de Pré-Bois, 20 ICC, Entrance H 1215, Geneva 15, Switzerland
Company owner
Dukascopy® Bank SA
Types of support
Feedback form on the siteCallback from the websiteChatHelp Center
Phone Support
Languages
Russian, English, Spanish, German, Portuguese, Polish, Chinese
Terminals
JForex, WebTrader, MetaTrader 4
Min. first deposit
From 100 USD
Brokerage commission
Commission for the trading volume depends on the amount and instruments
Lot size
From 0.01
Leverage
Until 1:300
Spreads
From 0.5 points
Free demo account
Adjustable
Yes
Regulators
FINMA
Types of accounts
Order execution
Market Execution (at market price)
Methods of replenishment
Bitcoin, Neteller, Sepa, Skrill, SWIFT, Bank card (Visa/MC)
Withdrawal methods
Bitcoin, Neteller, Sepa, Skrill, SWIFT, Bank card (Visa/MC)
Number of assets
100+
Types of assets
CFD
Currency
Precious metals
Indexes
Cryptocurrency
Account Currencies
More than 20 types of currencies
Liquidity providers
Dukascopy Bank SA
Mobile apps
There are mobile apps (iOS / Android)
Weekend trading
No
Tournaments/competitions
Large selection of contests for traders
Trader training
Seminars, webinars, background information
Contract Difference Commission
Yes
Swaps
No
PAMM trading
No
Analytics
News and Forecasts
Margin trading
Yes
Affiliate Program
RegistrationUp to 50% of the exchange trading commission received as a result of the trading activity of the brought client
Advantages
Reliable regulator
Multilingual customer service
Attractive bonuses and promotions
Affiliate Program
Safe and convenient tools
Advantageous trading conditions
Fast communication with technical support
Accuracy of quotes
Disadvantages
Terminal crashes and freezes
Lengthy verification
Delayed withdrawal of earnings
Company requisites
Date of update
April 20, 2023
Overall assessment
2/10
    Address
    Route de Pré-Bois, 20 ICC, Entrance H 1215, Geneva 15, Switzerland

    Dukascopy is this a scam? Review and Customers Reviews

    Published: 2 September 2017 Updated: 20 April 2023

    Dukascopy (Dukascopy Bank SA) is the largest international Forex broker, successfully operating since 1997, offers a full range of financial services (including binary options trading) for the trader of any level. Official representative offices of the company are located in Europe, Asia. It is one of the experienced companies securing stability, reliability and traditional Swiss quality not to an individual user only, but also to the largest institutions.

    And yet, is Dukascopy a scam or a decent company you can trust? We will answer this question in the detailed review of the broker.

    Terms of trade with Dukascopy

    The broker belongs to Dukascopy Group, the largest international group of companies, which includes Dukascopy Bank SA (Swiss innovative online Bank, working for traders around the world), Dukascopy Europe IBS AS (focused on working with private traders from the EU; is part of Dukascopy Bank SA). The secret of Dukascopy’s success lies in providing banking and financial services through the introduction of innovative solutions that make trading functional and efficient.

    Choosing this broker for trading, each client receives a Forex trading account in a Swiss Bank, which is one of the most reliable and secure nowadays, as well as a unique access to advanced features of Swiss Foreign Exchange Marketplace, the largest pool of Forex ECN liquidity that use major banks, financial institutions and investors. This platform is the result of IT solutions of the company and its close cooperation with banks and financial institutions, offers to the trader institutional liquidity, instant execution of transactions. Users work directly with the market, offering it their orders, placing individual bid and offer orders, allowing them to buy and sell currencies at improved quotes. This allows users to save on spreads, conduct profitable trading for both sides.

    The broker also offers other solutions that have made it an industry leader. For example, trading applications: JForex SWFX (ability to create strategies and indicators); Java SWFX (contains a large number of monitoring tools for technical analysis); web-platform SWFX (functional program with quick access, market signals, etc.); iPhone SWFX and Android SWFX (convenient mobile platforms compatible with Dukascopy TV and offering a lot of opportunities for trading at any time from around the world). It is also possible to combine SWFX and MT4 terminal using third-party solutions.

    Such trading platforms of the company are convenient, have a thoughtful and intuitive interface, the function of «Gapping Restriction», which allows to limit gapping or eliminate it completely, provide fast trading in two modes «Net Position» and «Hedging». Users can take advantage of round-the-clock technical support, contact a personal manager who will help to adapt the system quickly and start making real money. The official website of Dukascopy contains a large amount of material that will be useful to any trader (about the company, trading conditions, analytics, training materials, including the popular online project Dukascopy TV, etc.).

    Bonuses in Dukascopy

    Each trader of the company can get two types of bonuses:

    1) Bonus of 10%

    The broker offers an additional profitable bonus of 10% of the deposit amount. Traders claim the bonus within 30 days of transferring funds to the account. You can withdraw the funds if a certain trading turnover was reached within a year from the date of the bonus crediting. Check with your personal manager for detailed bonus terms and conditions.

    2) Bonus 20%

    A profitable bonus of the company will allow you to get additional funds for trading. To take part on the offer, you need to apply for a bonus within 30 days from the last deposit. You have to work bonus. Check with your personal manager information about the detailed bonus terms and conditions.

    Deposit and withdrawal

    Dukascopy offers a variety of possibilities for deposit and withdrawal operations. To deposit, need to sign up by broker, pass the sum to the account choosing a convenient way to transfer funds (minimum deposit – $100) from the options offered by the broker:

    • Bank transfer,
    • Credit and debit cards MasterCard, Visa, Maestro, Visa Electron.

    Withdrawal methods:

    • Bank transfer,
    • Credit and debit cards MasterCard, Visa, Maestro, Visa Electron,
    • Dukascopy Payments (conduct transactions via mobile phone),
    • Dukascopy Connect (a convenient messenger developed by a Swiss Bank).

    A trader can open an account in any of more than 20 currencies. The broker does not charge any commissions for account replenishment.

    Complaints about Dukascopy

    Dukascopy is one of the oldest Forex organizations and has a variety of reviews in the network, both positive and negative (truth about Forex). Among the advantages traders note the credibility and reliability of a serious broker with a reputation and reliability of the Swiss Bank, which guarantees favorable trading conditions, available deposit, accuracy of quotations, fast execution, quick withdrawal of money, high-quality flexible platforms, professional assistance of a personal manager, quick communication with technical support. Thanks to Swiss quality and safety, the company is recommended for trading. It is worth noting that there are more positive comments about the broker, which causes trust among users.

    However, there are negative user reviews, which mainly relate to problems with the terminal (technical failures, freezes, rare requotes and gapping), a long verification procedure, and a long withdrawal of funds. At the same time there is an agent working on behalf of the organization on the forums in order to minimize the negative and to resolve the customers’ questions.

    Dukascopy broker regulator

    The broker is licensed under the supervision of the Swiss financial Market Supervisory authority (Swiss Financial Market Supervisory Authority), the company has also received the status of a Swiss Bank with the right to provide the user with any banking services. It is worth noting that FINMA has rather stringent requirements for financial institutions, to get its regulation is extremely difficult and not all companies, including the Forex market, can do it. All representative offices of the company (European, Japanese, etc.) have the necessary licenses to carry out financial activities.

    Is Dukascopy a scam?

    Dukascopy is one of the oldest and experienced organizations that has been successfully providing its user with Forex services (as well as binary options) based on traditional Swiss quality for almost 20 years. The company is the undisputed leader in Europe and around the world, providing a unique opportunity to have an account in a Swiss Bank. This is largely credible, indicating that is it not a one-day broker.

    There are enough references about dealing with the company in Internet, at that they are more positive aspects, which only confirms the quality of service and favorable trading conditions. There are negative comments in the Internet, but they are far fewer. At the same time, a representative of the broker works on the forum and tries to resolve the questions raised by the clients.

    A separate significant advantages of the organization are a large number of its own developments: the pool of Swiss Foreign Exchange Marketplace that is used by the largest financial organizations, banks, hedge funds, brokers (for example, Alpari); all traders have a large number of platforms that have positive reviews on the network: JForex SWFX, Java SWFX, SWFX, mobile platforms (also clients can work with the usual MetaTrader 4 terminal).

    Such an impressive number of developments are demanded by different financial institutions and indicate a serious confidence in the broker, and his willingness to invest significant resources in developing innovations that make the trade more comfortable and more functional, that this is definitely not a scam artist and bucket-shop, but a powerful structure, offering quality service and fulfilling their obligations on the market. The resource contains a large amount of material about the company, platforms, trading conditions, analytics and training information. The broker has a license to carry out activities (this information is also available on the website), which is a confidence point that guarantees the safety of trading.

    Should we consider Dukascopy as a scam artist and a bucket shop? I guess not. For almost 20 years of successful diverse activities in the financial markets, the company proves this by being an indisputably reputable organization that fulfills its promises not only to the trader, but also to prestigious institutions. To avoid problems in working with any broker, properly work with a personal manager, specify the full information about the rules how to use the bonuses, trading features, withdrawal procedures.

    Summary

    The largest international Forex broker Dukascopy has been successfully operating in the financial markets for almost 20 years, ensuring the reliability and safety of Swiss quality to each client. The company is the undisputed industry leader, providing high service not only to the private user, but also to the largest prestigious financial institutions (banks, hedge funds, etc.).

    Trust and positive feedback from customers about the company proves the right development strategy, which includes following the trends of online trading, the development of innovative services, favorable trading conditions. Many users recommend the company as a worthy broker, providing wide possibilities for earning real money. Dukascopy does not stop in development, proves the seriousness of intentions, so today we will not evaluate it as a scam company. And yet the references we expect from traders may not only affect the broker’s ratings, but also caution investors against problems.

    Trading instruments and assets
    64%
    Withdrawal speed
    54%
    Brokerage commission
    54%
    Technical support
    59%
    2.8

    Reviews

      Dukascopy reviews

      15
      Add review
      • In ascending order of rating
      • In descending order of rating
      • New ones first
      • First the old ones
      • Popular ones first
    • 1
      Feedback approved for publication Rate your review 0
      0
      0
      Trading instruments and assets
      20%
      Withdrawal speed
      20%
      Brokerage commission
      20%
      Technical support
      20%
      Don’t want you to win

      Option trading through Dukascopy was adequate only for the first month. Do not allow you to earn more than the size of the deposit. Those. invested, for example, $ 500 and will earn exactly the same amount. Anything more – no, no. They will specially put sticks in the wheels only so that you do not manage… Read more

    • 2.3
      Rate your review 0
      0
      1
      Trading instruments and assets
      60%
      Withdrawal speed
      60%
      Brokerage commission
      20%
      Technical support
      40%
      It worked for me!!!! I was advised...

      It worked for me!!!! I was advised the code TYT-23V. I used it to register and it really worked. The truth check (verification) took about three days, I already thought that it will not work. And then I opened the application and everything was successful!) And it is true, the account came to 5 euros… Read more

    • 2.3
      Rate your review 0
      0
      0
      Trading instruments and assets
      60%
      Withdrawal speed
      40%
      Brokerage commission
      40%
      Technical support
      40%
      A complete scam! It is impossible to...

      A complete scam! It is impossible to be verified – they refer to the internal company policy, which is not disclosed, and personal data is used for unknown purposes. I wouldn’t trust these “GODs”.

    • 3.8
      Rate your review 0
      0
      0
      Trading instruments and assets
      100%
      Withdrawal speed
      80%
      Brokerage commission
      60%
      Technical support
      60%
      Excellent application on which you can earn

      Excellent application on which you can earn, not a lot, but still. When registering, enter code 3ED-6KZ after confirmation, usually 3-4 hours will charge 5 euros, as you can earn on the answers or vygotovat in the lottery.

    • 4.5
      Rate your review 0
      0
      0
      Trading instruments and assets
      80%
      Withdrawal speed
      100%
      Brokerage commission
      80%
      Technical support
      100%
      Excellent application in which you can really...

      Excellent application in which you can really make money, registration is not complicated via video link. for opening an account in the Swiss Bank promo code SJ2-SYU charge 5 Dukascoins (cryptocurrency) which can immediately be exchanged for Euro 1 to 1. Then we activate their bank card, only MasterCard… Read more

    • 4.5
      Rate your review 0
      0
      0
      Trading instruments and assets
      100%
      Withdrawal speed
      100%
      Brokerage commission
      60%
      Technical support
      100%
      Great app on which you can earn

      Great app on which you can earn, not a lot, but still. at registration, enter code D9N-WCZ0, after vidioindifikatsii charge 5 euros, you can also earn on the answers

    • 4
      Rate your review 0
      0
      0
      Trading instruments and assets
      100%
      Withdrawal speed
      80%
      Brokerage commission
      60%
      Technical support
      80%
      The project really pays. Money out myself...

      The project really pays. Money out myself personally on Webmoney Can be on your VISA MasterCard.

      You can view it here: http://dukascopy-connect-911.site
      All videos: https://www.youtube.com/watch?v=g84fJnu3mW4&list=PLoxinI3l1iJ4fWYi6bQFA_KRz4pwZCZGG

    • 3.5
      Rate your review 0
      0
      0
      Trading instruments and assets
      80%
      Withdrawal speed
      60%
      Brokerage commission
      80%
      Technical support
      60%
      Shit, it's a waste of time

      Shit, it’s a waste of time.

    • 3.8
      Rate your review 1
      +1
      0
      Trading instruments and assets
      60%
      Withdrawal speed
      60%
      Brokerage commission
      80%
      Technical support
      100%
      It's good that I read the reviews

      It’s good that I read the reviews, I almost lost my passport data.

    • 1.8
      Rate your review 0
      0
      0
      Trading instruments and assets
      40%
      Withdrawal speed
      20%
      Brokerage commission
      60%
      Technical support
      20%
      A complete scam, don't be fooled. 1.Dukascopy...

      A complete scam, don’t be fooled.
      1.Dukascopy Connect 911 app, which collects all information from your phone
      2.
      3.Purchased reviews of schoolchildren, who earn 5000r per day.

      • Dukascopy Support Fast Kill 30 April 2019 in 11:28
        Rate your response 0
        0

        Good afternoon, Fast Kill

        1. Please specify what information from your phone is collected by the application?

        2. What do you think is the “scam” of the site? And which site are you referring to?

        3. Please indicate where you found the purchased reviews of schoolchildren. We would appreciate such information.

      • Dukascopy Bank Fast Kill 12 December 2019 in 15:54
        Rate your response 0
        4

        Fast Kill, hello! The fact is that you are a cocksucker. Therefore, our bank cannot accept your funds or do business with you. We can’t afford to put our clients, whose well-being is so dear to us, at risk by your presence. Thank you!

    • 4
      Rate your review 0
      +1
      0
      Trading instruments and assets
      100%
      Withdrawal speed
      60%
      Brokerage commission
      60%
      Technical support
      100%
      Do not be fooled by this scam

      Do not be fooled by this scam. There is proof.

      • Sergei Lesik Aleksandr Medvedev 19 February 2019 in 18:38
        Rate your response 0
        0

        please provide

    • 1.8
      Rate your review 0
      0
      0
      Trading instruments and assets
      40%
      Withdrawal speed
      20%
      Brokerage commission
      60%
      Technical support
      20%
      The simplest deception. After leaking your data...

      The simplest deception. After leaking your data you will probably be told that the rules of the company can not, etc.

    • 2.3
      Rate your review 0
      +2
      0
      Trading instruments and assets
      40%
      Withdrawal speed
      40%
      Brokerage commission
      40%
      Technical support
      60%
      Dukascopy (Dukascopy) may have been a decent...

      Dukascopy (Dukascopy) may have been a decent broker before, but now they have fallen below the plinth: arguments: Constant technical failures, then the platform hangs and limit orders do not work, then in the middle of the week the leverage is “accidentally” cut to the size of the weekend, then scripts… Read more

    • 1.3
      Rate your review 0
      +1
      0
      Trading instruments and assets
      20%
      Withdrawal speed
      20%
      Brokerage commission
      40%
      Technical support
      20%
      constant technical failures, then the platform hangs...

      constant technical failures, then the platform hangs and limit orders do not work, in the middle of the week leverage “accidentally” cut down to the size of the weekend, then scripts do not work. I transferred to the deposit of 1 thousand dollars so began to demand the origin of funds, I provided dkp… Read more

      • Ekaterina Irina 17 May 2019 in 09:16
        Rate your response 0
        0

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